Shipping Policy
Shipping Policy
Thank you for choosing Fleming Distribution for your vaping needs! We aim to provide you with the best products and services, including a seamless shipping experience. Please review our shipping policy to understand the details of how we process and deliver your orders.
Order Processing:
- All orders placed on our website are processed within the same business day on all orders placed before 1:00PM GMT (Monday through Friday, excluding holidays).
- Orders placed after 1:00 PM GMT will be processed on the following business day.
- Order processing times may be extended during promotional periods or high-demand seasons.
Shipping Methods:
- We offer various shipping methods to cater to your needs. The available options will be displayed during the checkout process.
- Shipping costs are calculated based on the selected shipping method, delivery address, and the weight of the items in your order.
Domestic Shipping:
- We currently offer domestic shipping within the island of Ireland.
- Standard shipping typically takes 1-3 business days for delivery.
- Expedited shipping options are available for those who require faster delivery.
International Shipping:
- We regret to inform you that we do not currently offer international shipping. We are actively working to expand our shipping capabilities to serve our global customers better.
Order Tracking:
- Once your order is shipped, you will receive an email confirmation with tracking information.
- You can track your order by clicking on the provided tracking link sent to your email.
Shipping Delays:
- While we strive to ensure timely deliveries, please be aware that external factors such as weather conditions, customs clearance, or other unforeseen circumstances may cause delays.
- Fleming Distribution is not responsible for any delays caused by the shipping carrier.
Incomplete or Incorrect Addresses:
- It is the responsibility of the customer to provide accurate and complete shipping information.
- Fleming Distribution is not responsible for orders with incomplete or incorrect addresses. Please double-check your shipping details before completing your purchase.
Lost or Stolen Packages:
- Fleming Distribution is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
- If you believe your package is lost or stolen, please contact the carrier directly with your tracking information.
Returns Due to Failed Deliveries:
- In the event that an order is returned to us due to failed delivery attempts or an incorrect address provided by the customer, a reshipping fee may be charged.
- Please ensure that someone is available to receive the package or provide accurate delivery instructions during the checkout process.
Contact Information: If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at support@flemingdistribution.ie
Thank you for choosing Fleming Distribution! We appreciate your business and look forward to serving you.